I ship everything within 5 business days. If I'm out of town for a convention and shipping will be delayed I will contact you.
Buyers pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
Most sellers on Etsy are unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes.
If you decline to pay customs fees, have the package returned. A refund will be issued minus my cost for shipping. A receipt with my cost for shipping will be provided which in most cases will be more expensive than the buyer paid due to discounted shipping rates I provide to international buyers.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If the item is lost or damaged it will be replaced. If damaged please send pictures so I can file a claim with the insurance.
I charge $600 for custom drawing. All drawings are 5"x11" and come framed.